Policies | Allied Medical Aesthetics, Westminster, CO

Cancellations, Rescheduling, & No Shows

Allied Medical Aesthetics has a cancellation, no show and rescheduling policy for all treatments and services offered at our practice. Please call our office at (303) 465-6332 at least 24 hours before your scheduled appointment to avoid any fees related to our policy. Fees vary based on individual services.

We truly appreciate your support and understanding of the time our providers set aside and reserve for your individual treatments. Failing to cancel or reschedule your appointment within the required 24-hour window will result in one of the fees listed below being automatically charged to your credit card on file. Failing to show for an appointment (a "no show") will also result in a fee being automatically charged to your credit card on file. When you book, you will receive a confirmation email and text, as well as an email and text reminder 5 days before your treatment, allowing ample time to make any changes and avoid any fees.

As we understand how last-minute variables can affect your ability to cancel or reschedule outside of the 24-hour window, as a one-time courtesy, we are happy to apply any fee associated with our policy to your next appointment if it is rescheduled within 2 weeks.

Cancellation, Rescheduling, & No Show Fees

Waxing Treatments$25
Consultations$50
Lash & Brow Treatments$50
Monthly Member Treatments$99
Skin Care Treatments$100
Hormone Replacement Treatments$100
Injectable & Laser Treatments$200

Payment Terms

Payment for all services is due at the time of treatment. Cash, credit and debit cards are accepted forms of payment, and financing options are available. To offset increasing operational costs, and in compliance with Colorado state law, a small portion of the merchant processing fee (3%) is shared with patients for all credit card transactions (excluding debit cards).

Refunds & Returns

Retail Products

Unopened products may be returned within 14 days of purchase. Defective products may be exchanged within 14 days for the same product only.

Allergic reactions should be avoided, as your provider has made product suggestions based on your health history and skin condition. However, if a reaction does occur, the product can be exchanged within 14 days for a more suitable product.

Services

We do not offer refunds on any paid or prepaid services.

With all aesthetic procedures, there is a possibility of disappointing outcomes. There are no guarantees in aesthetic medicine, and results can vary from patient to patient due to skin type and condition, age, inherent skin characteristics, sun damage, exposure to smoke, pollution, climate and unrealistic expectations in general. Realistic treatment expectations are discussed before each consented treatment. Even with certain FDA clearances, it's important to understand that all aesthetic procedures have limitations in efficacy and duration. Please be forthcoming about all current and previous skin and health conditions and share all oral and topical medications used in the last year, as they may affect the outcome of your treatment. Any treatment may involve a risk of complications or injury from both known and unknown causes. It is common practice for photographs and videos to be taken before, during and after treatments to monitor progress. Additional treatments or a combination of procedures may be needed to achieve and maintain desired outcomes.

Gift Cards

We do not offer refunds on gift card purchases.

HIPAA Privacy Acknowledgement

Colorado Compliance Notice

As a licensed medical practice in the state of Colorado, Allied Medical Aesthetics complies fully with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This federal law protects your rights to privacy and confidentiality concerning your health and personal information.

Safeguarding Your Information

Our staff is trained to maintain strict confidentiality of your personal and medical information. We use secure electronic systems and follow all HIPAA-compliant administrative, technical and physical safeguards to protect your records.

Your Privacy Rights

As a patient, you have the right to:

Access and obtain a copy of your health records with proper consent
Request corrections to your records if you believe information is inaccurate
Know how your information is being used and disclosed
Request confidential communication or place restrictions on how your information is shared
File a complaint if you believe your privacy rights have been violated

Use of Personal Health Information

We may use and share your health information:

For treatment, including coordination with other healthcare providers
For payment purposes or collecting debt
For healthcare operations, such as quality assurance, training and regulatory compliance
When required by law (for example, public health reporting or a subpoena)

We will never share your personal health information (PHI) for marketing or non-treatment purposes without your written consent.

Release of Information

HIPAA requires health providers to have a signed disclosure from individuals before releasing any information related to their health care. If records are requested, additional documentation will be needed to allow for proper consent and delivery. Please allow 30 days for us to prepare your records for release.

Communication

At times, communication about your care and treatment at Allied Medical Aesthetics may be necessary. Per HIPAA, and to protect your right to privacy regarding your treatment, we ask you to verify your communication preferences.

Photography & Video Documentation

Taking photographs and videos is part of the treatment protocols for the providers at Allied Medical Aesthetics. It is common practice for photographs and videos to be taken before, during and after treatments. These photos and videos are used as part of your medical care and treatment plan, and help determine baselines and assess treatment progress and outcomes. This content is important to the consultation and treatment process, especially side-by-side "before and after" comparisons that help set realistic expectations. The photos and videos used to monitor and document your treatment progress may also be used in our gallery for patient education. Please be assured our patients are never identified by name or any other personal information. Often, only a portion of the photograph is used, making personal identity unrecognizable.

We may also like to use photo or video content from your treatments for social media and marketing. Sharing the results achieved by the providers at Allied Medical Aesthetics is very helpful to future patients. However, we understand and respect our patients' desire for privacy and will only do so with your consent.

Medical Delegation

Colorado Rule 800

In adherence to Colorado Rule 800, Board Rule 1.17 and HB 25-1024, Allied Medical Aesthetics practices under the delegation of a Medical Director. All treatments offered at Allied Medical Aesthetics are standard and customary according to Colorado Rule 800. Our Medical Director delegates their licensure and authority to our extensively trained and certified providers so they may provide your medical-grade services. Any provider (delegate) who practices outside of their scope of practice does so under the authority and delegation of our Medical Director, with the proper training and advanced certifications. Our Medical Director is available for pre- and post-procedure advice, in addition to all treatment complications.

More information about Colorado Rule 800 is available from the Colorado Department of Regulatory Agencies (DORA).

Right of Refusal to Treat

As a medical spa offering elective aesthetic services, our licensed medical providers are empowered to use their professional judgment to determine whether a requested treatment is appropriate. While we strive to accommodate all patient needs, our providers reserve the right to refuse any treatment when they have a legitimate concern.

Concerns that may affect this decision include, but are not limited to, the following (a more detailed list is available upon request):

Clinical or medical concerns
Ethical and legal concerns
Professional or communication concerns
Psychological or emotional concerns
Administrative and policy-related concerns

This policy is applied consistently and is never used as a means of unlawful discrimination.

If treatment is refused, our providers will explain their decision and may offer alternative treatment options available at our practice. If needed, we are also happy to help with a referral to another practice and ensure a smooth transition of care, including sharing relevant medical records upon request and with appropriate consent.

Policies & Procedures

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